Clear guidelines for cancellations and refunds
At Carrnival Trips, we understand plans change. Our refund policy is designed to be fair while accounting for commitments we make to suppliers on your behalf.
All refunds are processed in INR to the original payment method unless otherwise specified.
Full refund minus 10% processing fee for cancellations made 30 or more days before departure date.
Half of total amount refunded for cancellations made 15-30 days before departure.
No refund available for cancellations made within 15 days of departure.
With valid medical documentation, we offer 75% refund up to 7 days before departure. No refund for last-minute medical cancellations.
For government-declared emergencies affecting travel, we provide full credit for future travel or 80% cash refund.
Some services (visa fees, insurance, etc.) are non-refundable once processed. These will be itemized in your cancellation.
Email refund request to carrnivaltrips@gmail.com with booking details
Our team verifies eligibility within 2 working days
You receive confirmation email with refund amount
Refund initiated to original payment method
Amount reflects in your account within 7-10 days